Contact Ent Credit Union (2022)

Ent Credit Union Routing Number:307070005

How to Contact Ent.

Contact Ent Credit Union (1)

My Account

Log in to online banking to check your balance, pay loans, transfer funds, send secure messages and more

Visit a Service Center Near Me

Find business hours and driving directions for my local service center, closest Ent Express ITM or nearest ATM.

Speak to an Ent Representative

Get help with online banking, debit disputes or making changes to your accounts. Call us at 800-525-9623.

Get Immediate Answers

Learn more about our products and services, find loan rates, financial calculators, and other general information.

Phone Numbers

Our Member Service Representatives are available extended hours to serve you by phone and secure message six days a week: Monday through Friday from 7 a.m. to 6 p.m. and Saturday from 8 a.m. to 4 p.m. (Mountain Time).

  • Main Number: 800-525-9623
  • Media Inquiries: (720) 833-3343
  • Lost or Stolen Ent Debit Card: 800-525-9623
  • Lost or Stolen Ent Credit Card: 866-289-1567
  • Canada Toll-Free: 800-272-9125
  • Germany Toll-Free: 0800-81-82500
  • Great Britain Toll-Free: 0800-96-1005

Auto loan payoff request

719-388-9410

Borrowers authorization for payoff (consumer or HELOC)

719-388-9410

DMV request to register auto loan in another state

719-550-7993

Documents for your consumer loan application

719-550-7199

Documents for your mortgage application

719-388-8995

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Letter of guarantee

719-388-9410

Lien release request / Letter to get copy of title from DMV

719-550-7993

Mortgage loan information request

719-550-7006

Proof of auto insurance / Removing CPI

1-800-713-0260

Verification of Deposit (VOD) / Verification of Balances / Confirmation of funds / Deposit history / Account history

719-388-9009

Mailing Addresses

Consumer Loan Payments

P.O. Box 16769
Colorado Springs, CO 80935-6769

Mortgage Loan Payment

P.O. Box 16900
Colorado Springs, CO 80935-6900

General Mail Address

P.O. Box 15819
Colorado Springs, CO 80935-5819

Credit Card Payment

P.O. Box 790408
St. Louis, MO 63179-0408

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Quick Answers to Common Questions

My Account

To make an auto loan payment, or another consumer loan payment, you have a few options:

  • Logging into online banking and making a one-time payment, or setting up a recurring payment in your Ent account or from another Financial Institution.
  • Request automatic payments to be made from your outside Financial Institution by visiting a Service Center or contacting us at 800-525-9623.
  • Visiting a Service Center, Shared Branch or ITM.
  • Mailing a payment to our P.O. Box (see mailing addresses above)
  • Setting up a Bill Pay through your Financial Institution. You may need to contact your Financial Institution to see if this service is available.
  • Make your payment online using your debit card without logging into online banking. Click here to make a payment. There is $9.95 for this option.
  • Contacting us by phone at 800-525-9623. There is a $15.00 fee for this option.

You should receive your new card one week to 10 days prior to your old card’s expiration. Your new card must be activated prior to use. However, debit cards can be ordered by calling us or instantly issued at a Service Center.

Your Call Center Password is apassword set by you that is used to identify you when you contact us by phone. Stop by anyservice centeror log in toOnline Bankingto set up your Call Center Password today!

An Ent member may request a wire transfer in-person, by telephone or through online banking (as a secure message request). Domestic wire fee: $25.00 and international wire fee: $55.00.

Ent locations offer notary services to the public, however, Ent does not offer witnesses. Please review ourFee Schedulefor information on any fees that may be assessed for these services.

Online Banking

Ent Credit Union's routing number is307070005.

We’ll need legal documentation of the name change in addition to a current Government Issued ID that reflects your new name in order to update your account(s).

Common examples of documentation include a marriage certificate, divorce decree or court orders. Common examples of Government Issued IDs are driver's license, passport, state issued ID or military ID. Simply stop by anyservice center.

If you live outside the area, call our toll-free number 800-525-9623 and a Member Service Representative will be able to assist you with your request.

If both you and the requested joint owner are local, simply stop by any service center together with a valid form of Government Issued ID (driver's license, passport, state issued ID or military ID). If you live outside the area, call our toll-free number 800-525-9623 and a Member Service Representative will be able to assist you with your request.

This request must come from the Primary account holder. If you are local, simply stop by any Service Center together with a valid form of Government Issued ID (driver's license, passport, state issued ID or military ID). If you live outside the area, call our toll-free number 800-525-9623 and a Member Service Representative will be able to assist you with your request.

If you forgot your username or password, click here to reset your information on your account. For all other troubleshooting issues, please contact us at 800-525-9623 and a Member Service Representative will be able to assist you.

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Debt consolidation loans allow consumers to transfer the account balances from multiple credit cards or installment loans into a single loan and to make a single monthly payment. For debt consolidation loans to be beneficial, the repayment period for paying off the consolidation loan should be shorter than what it would be for your existing debts without the loan. Secondly, the interest that you pay over the repayment period should be less than what you would pay with your existing repayment terms. In some cases, a debt consolidation loan may look attractive because it has a significantly lower monthly payment than what you are paying today, but it is likely the case that the lower payment is due to extending the repayment of the loan over a much longer repayment period.

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The primary factors to consider when determining how much you can afford to spend on a home include your income, your monthly debt obligations (car payments, student loans, credit cards, etc), how much money you have for a down payment as well as your specific financial goals. There are also a variety of loan programs available offering a range of options for different situations. Ultimately, the best way to understand what is right for you is to talk to a licensed loan officer who can help you explore and understand what is right for you.

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Depending on how fast prices and rents rise and how long you stay in your home, you may be better off renting rather than buying. Factors that are part of the equation are the difference in monthly rent versus mortgage payment, home value appreciation, annual rent increases, the interest rate you will pay on your loan, your marginal tax rate and the yield you might receive on savings. When looking at these factors, consider the present value of each option. The one with the lower present value will be the better financial choice.

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Repayment of a home equity line of credit requires that the borrower makes a monthly payment to the lender. For some home equity lines of credit, borrowers can make interest-only payments for a defined period, after which a repayment period begins. Interest-only payments are based on the outstanding loan balance and interest rate. During the repayment period, the payment includes both repayment of the loan principal, plus monthly interest on the outstanding balance. Loan payments for the repayment period are amortized so that the monthly payment remains the same throughout the repayment period, but during that time, the percentage of the amount that goes towards principal will increase as the outstanding mortgage balance decreases.

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Account Resources
  • Consumer Fee Schedule
  • Business Fee Schedule
  • Mobile Deposits
  • Debit Card Controls

Helpful Resources
  • Financial Calculators
  • Our Locations
  • Press Releases
  • Ent Grants

FAQs

How much money can you pull out of an ATM Ent Credit Union? ›

You can make ATM withdrawals up to $1,000 daily .... as long as you maintain the necessary balance in your checking or savings account to do so. You can also make withdrawals from STAR, PLUS and CIRRUS System ATMs nationwide. You can find the ATM closest to you by using our ATM and Shared Branching Locator.

What questions should I ask a credit union? ›

Here are a few sample questions to ask potential credit unions.
  • What services do they offer? ...
  • Do they have good online banking options? ...
  • What perks do they offer? ...
  • Are they easily accessible? ...
  • What amount do you need to in your account to avoid fees?

Does joining a credit union boost your credit? ›

Joining a credit union can help build credit, provided you follow the right steps. For example, if you join a credit union with bad credit, you may want to consider getting a secured credit card to improve your credit score. This is also an option if you're new to credit.

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